General Product Questions
  
      Frequently Asked Questions
              
              What is Clariere?
              
                
              
            
            Clariere is a sleek, portable ethanol fireplace designed to bring warmth and atmosphere to any space — without the need for gas lines, electricity, or chimneys.
              
              What type of fuel does Clariere use?
              
                
              
            
            Clariere uses a clean-burning fuel called bio ethanol. The particularity of this fuel is that is is practically odorless and smokeless, making it fit for indoor use.
              
              Is Clariere just decorative, or does it provide real warmth?
              
                
              
            
            Both. Clariere is designed to create ambiance and supplemental warmth, ideal for small to medium-sized rooms. It won’t replace your main heating system but will provide gentle warmth to your space.
              
              How long does the flame last on one fill?
              
                
              
            
            Clariere comes with a high-capacity burner that can fit up to 60 oz of fluid. A full burner can last up to 6 hours.
Safety and Maintenance
              
              Is Clariere safe to use indoors?
              
                
              
            
            Yes. When used as directed, Clariere is safe for indoor use because ethanol burns cleanly without producing smoke or soot.
              
              Does it produce smoke or odor?
              
                
              
            
            No smoke, no soot. You may notice a faint scent when lighting or extinguishing, but it quickly disappears.
              
              Does Clariere get hot to the touch?
              
                
              
            
            The burner and surface get hot during use, but the legs remain cooler. Always allow it to cool before touching it or moving it.
              
              Can it be used around children or pets?
              
                
              
            
            Yes, but supervision is important. Treat it as you would a candle, fireplace or any open flame.
Shipping and Customer Service
              
              How long does shipping take?
              
                
              
            
            Most orders ship within 1 to 2 business days and get to you in 2–3 business days.
              
              Do you offer returns or exchanges?
              
                
              
            
            Yes, you can return or exchange within 30 days of delivery if unused and in original packaging.
              
              What is the warranty on Clariere?
              
                
              
            
            We offer a 5-year warranty against manufacturing defects.